有哪些不同的冲突解决方式?

L. 特里
L. 特里
Mediation involves using a neutral third party to help resolve disputes.
Mediation involves using a neutral third party to help resolve disputes.

冲突的解决方式有非正式的, non-legally binding methods to more structured legal procedures. 这些都适用于职场冲突, and all of them can help organizations avoid lawsuits and other legal battles. Some of the most common forms of conflict resolution are negotiation, 中介, 仲裁 和中介-仲裁, and all of them focus on solving the conflict with the best interests of all parties involved in mind and avoiding court.

Divorcing partners often choose 中介 as a method of conflict resolution.
Divorcing partners often choose 中介 as a method of conflict resolution.

If the conflict isn't too severe, simple negotiation might suffice. With this process, the conflicting parties agree to discuss their concerns with each other openly. 他们可能会确切地分享什么行动, practices or policies they are upset about and make suggestions about how the conflict can be resolved. As part of the conflict resolution, the involved parties typically agree to work together to find a 妥协 他们都觉得很舒服. 这通常是一个非正式的过程, perhaps consisting of a meeting between the conflicted parties and a member of the senior management.

Many divorcing couples need the help of a professional to settle conflicts about assets and custody.
Many divorcing couples need the help of a professional to settle conflicts about assets and custody.

如果冲突升级, 调解可能会更有效, especially if the parties can no longer communicate or work together. Business 中介 involves hiring a neutral third party to facilitate a discussion between the people involved and help them reach a solution. 的 中介 does not have any legal power over the final decision but instead acts as a middleman, encouraging all parties to open up about their concerns and urging them to agree to a solution as soon as possible. 的 中介 can be someone within the organization, such as a 经理, or the company can hire someone from outside the company to oversee conflict resolution.

Conflict resolution can diffuse incidents of hostility.
Conflict resolution can diffuse incidents of hostility.

Business 仲裁 is similar to 中介 in that it involves bringing in a third party to facilitate discussion and a solution. It differs in that the 中介 has the legal power to determine the solution. 的 仲裁员 talks to everyone involved about the situation and then makes a decision. 的 parties involved have no say over the decision and are bound by whatever the 仲裁员 decides. Arbitration might be necessary if the conflict has escalated so much that there is a great deal of hostility between the people in conflict.

的 compromising mode for dealing with conflict seeks solutions that give at least partial satisfaction to all the disputants.
的 compromising mode for dealing with conflict seeks solutions that give at least partial satisfaction to all the disputants.

Mediation-仲裁 combines these two approaches and offers greater flexibility in conflict resolution. 的 involved parties first try to resolve the conflict with 中介, 但如果这不起作用, 调解人做出最后的决定. 的 organization and the people involved typically agree to a set amount of time to settle the dispute without turning it over to someone else to make the decision.

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arod2b42

@Leonidas226

I think that these methods have been proven to work, both in workplace conflict resolution and in international conflict resolution. National leaders and politicians recognize the vital importance of calmly sitting down, 微笑, 和他们最大的敌人聊天. This can often make all the difference in settling things peacefully and avoiding unnecessary bloodshed or a nuclear fallout. It is in the citizens' best interest to elect a leader who is capable of dealing kindly and cooly with people in the worst situations.

GigaGold

Conflict resolution skills come with the basic recognition that every conflict and every crisis is actually a godsend opportunity to shine. Your best moments can come about in the worst and most difficult and controversial situations. 的 ability to remain calm and use proven conflict resolution techniques in times of great discomfort will prove you to be a respected and able leader.

Leonidas226

的 best way to resolve conflict resolution in the workplace is to calmly and confidently approach the person you are having issues with, expressing your own feelings in a non-angry and understanding expressive manner, and listening to understand and grasp their feelings about the matter. This confrontation can take the form of a meeting for lunch or coffee, 可能需要第三方, depending on how vicious the conflict may have become. This kind of calm confrontation is a win-win situation: ideally, you will come to terms with the person and they will be understanding. 如果不是, 他们会失去冷静,大发雷霆, which will make you look good and make them look like a fool.

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    • Mediation involves using a neutral third party to help resolve disputes.
      : endostock
      Mediation involves using a neutral third party to help resolve disputes.
    • Divorcing partners often choose 中介 as a method of conflict resolution.
      由:非洲工作室
      Divorcing partners often choose 中介 as a method of conflict resolution.
    • Many divorcing couples need the help of a professional to settle conflicts about assets and custody.
      :布莱恩·克里族
      Many divorcing couples need the help of a professional to settle conflicts about assets and custody.
    • Conflict resolution can diffuse incidents of hostility.
      : Photographee.eu
      Conflict resolution can diffuse incidents of hostility.
    • 的 compromising mode for dealing with conflict seeks solutions that give at least partial satisfaction to all the disputants.
      : endostock
      的 compromising mode for dealing with conflict seeks solutions that give at least partial satisfaction to all the disputants.